eCommerce Fulfilment services Australia

3PL Services Australia

Customised, Comprehensive 3PL Solutions Across Australia

From fulfilment and warehousing to tailored distribution solutions, we support eCommerce, retail, and wholesale businesses across Australia and internationally

Our flexible, cost-effective third party logistics services are built to support organisations of all sizes

We streamline supply chains with precision and efficiency, delivering scalable 3PL solutions and services that adapt to your business needs

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Third Party Logistics (3PL) Australia

Our integrated Third-Party Logistics (3PL) fulfilment is a service that handles the storage, picking, packing, and shipping of products on behalf of businesses. Instead of managing logistics in-house, companies outsource these operations to a 3PL services provider and fulfilment centre, ensuring faster, more efficient, and cost-effective order processing

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Warehouse Storage

3PL Warehouse Solutions

Smart, Scalable Warehouse Storage

Secure, scalable 3PL warehousing with gated access and pallet storage – purpose-built for eCommerce and B2B fulfilment. Flexible storage, fast dispatch, and seamless platform integration, backed by reliable local support

We've proudly served a diverse range of businesses, from startups to Fortune 500 companies

Our steadfast commitment and partnership-driven approach have consistently served as the foundation for every engagement
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Fedex
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Assembly & Kitting

Kitting Solutions, Assembled with Care

Speed up fulfilment with expert kitting and assembly – from simple bundles to complex multi-item kits, built for accuracy and retail readiness

Every kit is tailored to your specs with consistent packaging, careful handling, and fast turnaround for direct-to-customer or retail delivery

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Australia Post Shipping

Reliable Delivery at Discounted Rates

As an Australia Post partner, we offer exclusive shipping benefits – discounted rates, priority handling, and guaranteed delivery windows

From eCommerce parcels to bulk B2B orders, enjoy faster, more affordable delivery with the backing of Australia’s most trusted network

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Returns Handling

Simple, Efficient Reverse Logistics

We simplify returns with a streamlined process that cuts delays and reduces manual handling, keeping the experience smooth for your customers

From intake and inspection to inventory updates and restocking, our returns handling protects your brand and supports fast, reliable resolution

Frequently Asked Questions

Wholesale EDI stands for Wholesale Electronic Data Interchange. It refers to the automated, electronic exchange of business documents (such as purchase orders, invoices, and shipping notices) between retailers, suppliers, and distribution centers, streamlining bulk inventory management and fulfillment

3PL (Third-Party Logistics) refers to outsourcing logistics and supply chain management to an external provider. A 3PL company handles services such as warehousing, inventory management, order fulfillment, shipping, and distribution on behalf of businesses. This allows retailers, eCommerce stores, and wholesalers to scale efficiently without managing logistics in-house.

Common 3PL Services:

  • Storage & Warehousing – Storing and managing inventory
  • Pick & Pack – Processing and fulfilling customer orders
  • Shipping & Distribution – Coordinating deliveries to customers, retail stores, or distribution centers
  • Returns Management – Handling product returns and reverse logistics

3PL providers integrate with retail and eCommerce platforms, making logistics smoother and more efficient

Picking and packing is the process of selecting (picking) items from inventory and preparing (packing) them for shipment to customers or retail locations

  • Picking involves retrieving items from storage
  • Packing includes securely packaging the items, labelling, and preparing them for shipping
  • Scalability – Adjust storage and fulfilment as demand changes
  • Cost Savings – Reduce overhead by outsourcing logistics
  • Faster Shipping – Access national carrier networks for quicker delivery
  • Technology Integration – Live stock tracking and order management systems

Retail store logistics refers to the processes involved in managing the movement of goods from suppliers to retail stores and ultimately to customers. It ensures that products are efficiently stocked, replenished, and delivered on time while maintaining inventory accuracy and optimizing supply chain operations.

Key Aspects of Retail Store Logistics:

  1. Inventory Management – Tracking stock levels, demand forecasting, and ensuring products are available when needed
  2. Warehousing & Storage – Storing products before they are shipped to stores or directly to customers
  3. Order Fulfilment – Picking, packing, and shipping online and in-store purchases
  4. Distribution & Transportation – Moving goods from warehouses to stores or customers via various shipping methods
  5. Returns & Reverse Logistics – Handling customer returns and restocking inventory efficiently

A well-optimised retail logistics strategy helps reduce costs, improve customer satisfaction, and ensure smooth operations for both brick-and-mortar and online retail stores

E-commerce order fulfilment is the process of receiving, processing, packing, and shipping online orders to customers. It includes everything from inventory storage to last-mile delivery and returns management.

Key Steps in E-Commerce Order Fulfilment:

  1. Receiving Inventory – Stocking products in a warehouse or fulfilment centre
  2. Storage & Inventory Management – Organising products for efficient picking and real-time inventory tracking
  3. Order Processing – Retrieving (picking) ordered items, packing them securely, and preparing for shipping
  4. Shipping & Delivery – Sending out orders via couriers or carriers for fast and reliable delivery
  5. Returns & Exchanges – Handling returns, restocking inventory, and managing customer refunds or replacements

Yes, we specialise in eCommerce, retail, and wholesale fulfilment, handling both direct-to-consumer and bulk distribution orders to partners and distribution centres

RF scanners read barcodes on products or pallets and transmit data wirelessly to a warehouse management system (WMS), ensuring real-time inventory updates and order accuracy.

  • Increases accuracy – Reduces human errors in inventory management
  • Boosts efficiency – Speeds up picking, packing, and order fulfillment
  • Improves tracking – Provides real-time inventory visibility
  • Reduces paperwork – Automates processes, minimising manual data entry

Yes, Direct Mail Solutions provides nationwide coverage across Australia and international shipping to key global markets, ensuring efficient storage, fulfillment, and delivery

We partner with Australia Post to offer reliable domestic and international delivery options

Yes, we manage small parcels, bulk shipments, pallets, and container loads, ensuring efficient logistics for businesses of all sizes

Yes, we provide same-day, express, standard, and international shipping to meet diverse business needs and delivery timeframes

Yes, we offer real-time tracking and order visibility, allowing businesses and customers to monitor shipments across Australia and internationally

australia 3PL services

3PL Services Australia

B2B and B2C Custom 3PL Solutions

Scalable warehousing and express distribution, our Third Party Logistics services in Australia are built for retail, eCommerce, and wholesale growth

Based in Melbourne and backed by our Australia Post partnership, we offer fast, reliable national delivery with competitive bulk rates – streamlining your supply chain, cutting costs, and improving efficiency across Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Hobart, and Darwin

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Prefer to talk now?

Paul D'Arcy

Paul D'Arcy

Direct Mail & Print Specialist

sales@directmailsolutions.com.au

1800 706 245
Warehouse Storage