Privacy In Invoice Outsourcing

Privacy In Invoice Outsourcing

Worried about privacy in invoice outsourcing? It may seem like a safer option to do it yourself, but that’s not always feasible. Here’s what you need to know about outsourcing safely and effectively. 

Invoices usually contain sensitive information. It’s not even your own sensitive information, either, which makes it all the more imperative that you keep their information intact and private. 

Being unsure about outsourcing your invoicing is natural. But let us assure you that it’s perfectly safe! We’ll go into detail about why you can trust us with sensitive information. 

What Does the Invoice Outsourcing Company Do? 

The services offered differ by company. They may include invoice capturing, purchase order matching, processing, record-keeping, and reporting. 

Staff may be able to view your customers’ invoicing details. But they aren’t privy to any private details like passwords, bank account details, or anything that could be dangerous for you or your clients. 

The only thing you may have some legitimate concern about? Your clients’ contact details finding their ways onto telemarketers’ lists! 

Choosing a Reputable Company 

Ask About Privacy Policy 

Ask the outsourcing company about their privacy policy. It’s the best way to be reassured that your data is safe. Every company has one… If they don’t, that’s your first red flag that you probably shouldn’t work with them! 

A trustworthy company will have no problem sharing theirs with you. They’ll most likely also be happy to sign an NDA or something similar. 

Make Sure They Comply With Australian Law 

Make sure their policy complies with Australian outsourcing law and the Privacy Act 1988, and the Online Privacy Bill. Companies who aren’t transparent are probably not the safest. 

Look for Testimonials 

Do your research. Does the company have happy customers? Are there testimonials speaking to the quality of the company’s work? Rather choose a company that has great reviews than a place that has no customer feedback. 

Let Us Help! 

We’ve got everything necessary to manage and process your invoices for you. We’ll help you to: 

  • Save time that can be better spent on other business processes 
  • Lower maintenance costs on your own printing machines 
  • Save money by streamlining the invoicing process 
  • Invoice your customers on time 
  • Keep your privacy in invoice outsourcing

We offer: 

  • A 24-hour turnaround time 
  • Affordable postage 
  • Latest technology 
  • Invoice customisation 
  • The most cost-effective solution 

Your trust is important to us. We highly value privacy—yours and your clients’. We’ll never do anything to jeopardise that. For invoice outsourcing you can trust, get in touch!

Pros and Cons of Outsourcing

viewing website on laptop
Wondering about the pros and cons of outsourcing for your business? Let us put your mind at rest. Here’s what you need to know. 

We know – it can be hard to hand over important parts of your business to a virtual stranger to complete! However, what if we told you that it could be the best move you make to supercharge productivity in the office and bring in more business? 

There are some sizable advantages to outsourcing. If you aren’t already making use of it, there’s never a better time to start. 

However, carefully consider these pros and cons of outsourcing so you can make the best decision for your own business. 

Pro #1: No Additional Hires 

First of all, hiring someone new involves an interview process, multiple candidates, and reviewing interviews. Secondly, once someone is hired, there’s training and benefits to consider. That’s both time and money that you’re spending. 

Outsourcing reduces all those costs. There’s no lengthy waiting period – you can get your tasks started and finished as fast as possible. There’s no training or paying for benefits either, leaving you extra capital to allocate to other important things. 

Pro #2: Quicker Turnaround Time 

Unless you hire someone exclusively to do the task you’re outsourcing, your employee will be doing it in between other things. That means the job won’t get done as fast as it could. 

Outsourcing, though, offers a much higher turnaround time. Instead of adding extra work to an already busy staff member, let someone focus on your job and get it out in double time. 

Pro #3: Lower Stress Levels 

Outsourcing fiddly tasks like printing and invoicing frees up time for your employees who would otherwise be trying to fit it in between their other work. 

Imagine how your office environment would change if your employees were less stressed? Simply outsourcing a few things and removing that stress can make a huge difference to employee morale. 

Con #1: Communication 

This isn’t always an issue, but has the potential to become difficult. Depending on where the company is and how you’re communicating with them, there could be a bit of a delay in communication. 

Generally, companies are good about staying in touch. However, you’ll need to be prepared for slightly spotty communication. Of course, you can’t just walk into their office and ask how it’s going, as you might with an employee! 

Con #2: Less Control 

While you can offer information and provide direction to the outsourcing company, you have to accept that the job is out of your hands. For some, this can cause a high level of anxiety! 

Because outsourcers are usually working in a different place, there’s really no way for you to keep a direct eye on things. However, as long as you choose a reputable outsourcing company, you should have no cause for concern. 


Which of the pros and cons of outsourcing could make the biggest difference to your business? How much more efficient could your business be if you let someone else help with the nitty-gritty things? 

If outsourcing sounds like a good idea to you and you’re ready to free up time and space in your own life and those of your employees, get in touch! We’d be happy to help take the load off your shoulders and help you with professional, fast, and high-quality work.


Why Choose Direct Mail Solutions?


Direct mail marketing is an excellent illustration of offline marketing.

It’s a common misconception that direct mail isn’t targeted enough. On the contrary, with the correct consumer data, sending collaterals by mail makes it significantly easier for brands to get noticed by their target audience, with tangible marketing.

Some examples of direct mail are letters, postcards and brochures that land directly in the mailbox of your ideal customer.

If you’re customer-focused and are seeking cost-effective, Australia-wide direct mail services, leave it to the industry experts. We’re a highly experienced, Melbourne-based, direct mail services specialist, providing the solution for all of your direct-mail advertising and bulk-mailing needs.

But Why Choose Direct Mail Solutions…

Because we offer a truly customisable business solution.

Take a look at just 4 of the key service areas we offer; solutions that can be commissioned for on an individual basis or, when combined, will create an exceptionally effective campaign – in line with your businesses’ KPI’s and marketing ROI.

1. Targeted Data Solutions

data base

We can provide you with extensive mailing lists, segmented by the industry, demographics and customer behaviour that you require.

Learn how to identify your target audience.

Our data solutions can be integrated with our direct mail marketing services to provide the complete package required to achieve your desired business outcomes.

2. Bulk Mail


We can handle bulk mail jobs of all shapes and sizes at competitive prices.

Printed, packaged and personalised to your exact specifications (on time, every time).

3. Fulfilment Services

common shrink wrapping mistakes

Direct Mail Solutions also offers fulfilment services including storage, full management, packaging, for instance, shrink wrapping services, and distribution of all your sales-fulfilment material, directly from our Melbourne warehouse – to anywhere in Australia.

4. Invoice Mail

invoice mailing

Save money and time with your business invoice mail processing and distribution. With Direct Mail Solutions, you can make sure your staff spend their time on more important activities and improve both your productivity and, in turn, scale and profit.

Customised Business Solutions

Talk to us about your business goals and objectives. Given our wealth of in-house resources, expert knowledge and a vast network of partnerships, we can tailor a service package to meet your specific goals.

We provide end-to-end solutions for both online and offline objectives.

Prompt efficiency, dependability and product accuracy are our promise. We guarantee to provide immediate action; including 24-hour processing.

“On time, every time” is what we do!

It’s a big call, but we put actions into words, maintaining timeline objectives for all direct mail advertising and bulk-mail commissions.

We hasten to add that no job is too big or small for our operational and professional-handling capacity. You will always receive expert, personalised and reliable guidance from our knowledgeable team, with absolute accuracy to ensure the finished product exceeds expectations.

Direct Mail Solutions is an established mail house offering specialised data solutions to help you communicate with your target demographic.

Next steps…

Benefits to Outsourcing Invoice Printing?


Invoicing and mailing are important elements for companies no matter what service they are offering. Most smaller businesses try to do all this in-house or within their own means; however, is this really the best way to go about it? Or is it better to outsource invoice mailing solutions?

Any business that prints, processes, and mails out regular statements can save time and money by having others do this task for them. At Direct Mail Solutions, we provide you the best invoice and mailing service for your business. Here’s why you should outsource invoice to us rather than spending too much time and resources in doing this yourself.

Benefits of Invoice Outsourcing.

1. Outsource Invoice Mailing Reduces your Costs

Overall, you spend more money when you try to print your invoices in-house. This is because of the number of machines and materials you need to maintain along with hiring people who have the skills to operate these machines.

At the same time, you will have to cover extra costs of mistakes and misprints. You reduce all these costs through outsourcing.Accuracy is 2.

2. Scale-up with Outsource Invoice Mailing Solutions

By entrusting your outsource invoice to us at Direct Mail Solutions, you can be sure about the accuracy and efficiency of your invoices and mailing. Mistakes and misprints will not only be reduced but eliminated. And if they do happen, you do not have to bear the burden of its cost.

Also, if ever we encounter bad addresses, we will report this immediately to you so that it can be sorted out as soon as possible.

3. Send Customer Invoices on Time

Obviously, your customers and clients cannot pay their bills without a proper invoice. We help ensure that each one is sent out on time so that your company gets paid as soon as possible without risking any delay and disruption to the business.

4. Keep On Track with Outsource Invoice Mailing

By going with our outsource invoice mailing solutions, you can keep up with everything that is happening such as:

  • Allows you to monitor which client was sent an invoice and for what product or service
  • Helps you send the right type of invoice for specific clients who may have special requests on their invoices
  • Track which invoices needs to be sent and when

5. Outsource Invoice Mailing offers Faster Mail Turnaround

Our mailing services are faster than regular post deliveries. This is a very helpful aspect as it ensures clients get their statements on time and you get paid on time which improves your company’s cashflow.

6. Print Significantly Better Invoices

We’ve seen this a lot where business owners don’t give much thought about the look of their invoices. This is a mistake. Customised invoices that carry your branding can go a long way with reminding your clients to pay their bills.

We cam also help create statements properly designed and formatted to maximize clarity while reducing the need for customer service calls regarding the invoice.

7. Free Up Space in the Office

You also get to free up a lot of office space when you outsource invoice mailing solutions. Printers, folding machines, and all that ink and paper will need huge amounts of space and storage space. You can now turn this space into something else that helps employee productivity and morale instead.

8. Focus on growing your Business

And speaking of employees, if you do your printing and mailing services in-house, you either hire an expert to do it for you, which can be expensive, or simply add the task to your existing employees. Most of the time, they are not experts in this field, and they might take a lot of time in accomplishing the printing task. This can lead to mistakes, additional costs, and frustration from the employee.

Outsource invoice mailing solutions changes all of that as it allows your employees to simply focus on their jobs. In the long run, this can provide you with better productivity as well.

Outsource your Invoicing with Direct Mail Solutions

At Direct Mail Solutions, we can help your company become more efficient by doing the following tasks for you:

  • Actual printing of invoices and statements
  • Maintenance of machines needed for printing
  • Purchasing of the right materials for your invoices
  • Pre-sorting mail
  • Documenting and reporting any miscommunication, wrong addresses, names, etc. so they can be solved as soon as possible.

7 Important Questions to Ask Before Hiring a Professional Printing Service

hiring professional printing service

When outsourcing your business’ printing jobs, it’s important to research which printing company will do the best job. You are likely to already know exactly what you’re looking for, so putting your trust into a printing company is essential. After all, large printing jobs are an important business expense, so you should make sure to get it right. Here are seven things to consider before hiring a professional printing service.

1. Do they offer Exactly what you need?

The first thing to consider is whether the printing company ticks your most basic boxes. What do you need to be printed? What is the quantity of your printing job? Do you have a strict budget?

Some printing companies have a minimum size or expense requirement for printing jobs. Others, including our services at Direct Mail Solutions, are happy to complete jobs of all sizes – be it large or small. We also offer digital printing at a low-cost, to meet small budgets.

Be sure that the printing company can meet the specific goals and requirements that you have for your business.

2. Is there a limit to what They Can Produce?

It is also helpful to think about what your printed design will look like. What colours are being used and how comprehensive is its design? Most printing companies will offer a range of printing methods, which means there is no limit to what design can be printed, whether the print runs in mono, spot colour or full-colour process.

This includes:

Digital printing, which is a cost-effective method that can complete high volume jobs in full colour
Offset printing, a more traditional approach to printing in full colour
Laser printing, both simplex, and duplex

3. Can they show you samples of Work?

Printing, especially in large quantities, can be a big and costly job. That’s why it’s imperative to see samples before the bulk of the job gets done. That way you can see what works and whether any improvements can be made. This is also an effective way to notice any mistakes that may not have been picked up in the initial stages.

This includes testing the printing on different types of paper, including matte, satin and glossy.

Reputable printing companies will work with you along the way to make sure that you’re on the same page throughout every step of the process. Reputable companies will also allow you to see as many samples as you want before approving the full job to be printed, without charging extra.

4. How long will the Project take?

Next, you’ll need to consider your time frame. When do you need the job to be done by and how long will it take the printing company? This is something that you will have to compromise with the printing company. It’s always best to give them a few weeks notice to get the job done, especially if it’s a bulk job. However, most professional companies will prioritise their customer’s schedule and accommodate to their time frame.

5. Are they Easily contactable?

When outsourcing and liaising with other companies, communication is key. Consider whether your printing company of choice is reachable and friendly when liaising with you as a customer. This is something that you’ll notice right away, from when you first enquire within the business. You will also notice whether they take the time to understand what your printing needs are and how they can help you with them. A company that has already proven their diligence is likely to be reliable and contactable at all times throughout the printing process.

6. Do they have good Customer reviews?

If you have already browsed through the printing company’s website, the next helpful step is to read customer reviews. Often, this feedback is one of the most significant factors when hiring a company. If their reviews are positive, it’s a no-brainer. Keep a look out for reviews on jobs or from companies that are similar to yours.

7. Do they offer additional Printing & Distribution services?

You are likely to need services additional to printing, depending on the nature of your job. The most convenient solution is to work with a one-stop-shop. Not only does this save you time and energy, but it also saves you costs and allows you to be a loyal customer to the company.

At Direct Mail Solutions, we offer both printing and mailing solutions. Our full range of services includes mailout assembly (cutting, folding, collating and binding).

not Hiring a Professional Printing Service? You’re Missing Out.

professional printing service

Whether you’re running a small, medium or large business, you’re certain to come across printing requirements. Perhaps you make and sell products that require printing or perhaps you need to print flyers for marketing purposes or envelopes to send to your loyal customers. Whatever the printing job may be, it’s important to consider how to get it done. Should you try to DIY or should you save all the fuss and go straight to a professional printing service?

Here are some things to consider when making that choice and meeting your business’ printing requirements.


DIY is often known as the budget option, however, this isn’t always the case. Doing the printing yourself means that you’re responsible for purchasing all of the supplies and topping them up once they’ve run out. This includes paper, ink, toners, and labels, not to mention, the printer itself. The cost of the supplies can add up quite a bit, and you’ll notice that it’s more beneficial and cost-effective in the long run to go directly to a professional printing service. That’s because you’re only required to pay for what you need. Unless you’re exceptionally crafty and resourceful, it’s common to make some mistakes if you DIY. Not only does this waste time and effort, but it also wastes money and materials.

We often get asked, at what point is outsourcing the most cost-effective solution? Our answer is that most businesses find it far more cost-effective in the long run, especially if they have large volume requirements. Remember that, like all services, the more units you order, the less the cost per unit becomes.

Professional printing service doesn’t have to run your pocket dry – most also have affordable options to choose from. These affordable options are far better quality than using your own printer and budget supplies. Even with their cheaper options, professional printing service will always provide services superior to DIY methods.

Time saver

Simply put, outsourcing your printing services saves you effort. It saves you an immense amount of time and stress. You’re not expected to be a printing expert, so why force yourself to be? That’s what professional printing companies are for! Printing flyers and other products isn’t just a matter of pressing “print.” It includes setting up your printer (especially if you’ve purchased a new one), learning the procedures and knowing how to tackle any issues you may come across.

Instead, you should put your effort into what really matters to you – your job and the smooth running of your business. Giving you one less thing to worry about increases your business’ efficiency and productivity. Not to mention that an increase in productivity gives your business monetary gain.

Experience and professionalism

Often, it doesn’t take much to notice the difference between a professional job and a DIY attempt. When outsourcing with a professional printing service, you’re guaranteed to get high-quality results every time. Outsourcing your business’ printing jobs is an investment. That is, you’re investing in quality to gain the best results and return on value, and often, this is in the form of customers.

Outsourcing means that you have a dedicated team of experts to work on your printing jobs. It also means that you’re able to work with the same team each time you return to do more printing. This ensures consistency in both the quality and the visuals of the work. This is especially important as consistency strengthens your brand identity and awareness.

Here are 5 more reasons why Hiring Professional Printing Service is a smart idea.

If you decide to outsource with a professional printing company, you’re guaranteed to get only the best services. If you’re not hiring a professional printing service, then you’re missing out on the professionalism and high-quality services that it can offer you.

At Direct Mail Solutions, we offer full professional solutions including printing, copying and mail distribution services. Our business and envelop printing services offer your business a cost-effective and high-quality solution. We collaborate with you to ensure we meet your specific printing requirements, including deadlines and budget.

Why You Need To Hire Professionals For Shrink Wrapping Services

Shrink wrapping services

What is shrink wrapping?

Shrink wrapping is a form of packaging that encases your product in a transparent and tight layer of plastic. It is a very flexible and cost-effective tool that ensures your print marketing reaches your target audience in a perfect condition. One of the most benefits of this tool is that it prevents materials from being damaged by variables such as moisture, dirt and tampering.

It may sound simple on paper, but shrink wrapping services have a clear objective that MUST be fulfilled or satisfied, otherwise, it would defeat the purpose of its existence. It would just become a plain piece of plastic. It is important to consider the logistical aspects, qualities, efficiencies and effectivity of shrink wrapping services before we build too much confidence in ourselves to tackle a DIY shrink wrapping project.

We have gathered the reasons why you should consider hiring professionals for your shrink wrapping services.

Reliable solutions

We may come up with 1 or 2 solutions to a problem that we are not really familiar with, but professionals come up with hundreds! Professionals tend to think outside of the box, simply because they are extremely knowledgeable in their given field. They have several answers to logistical requirements needed to ensure perfect shipping for your products, as well as accumulated knowledge behind the science of this form of protective wrapping.

Top Quality

Due to the experience and knowledge of a professional, it is expected for them to produce high-quality products or services. With that being said, professionals will also work tirelessly against time constraints, increasing overall productivity. This saves you time and money. Professionals that provide shrink wrapping services will also provide the best results in terms of protection and aesthetics. What more can you want from a service?

Many people have felt this confusion about choosing Shrink Wrap or Envelops. But due to the quality of shrink wrap, we would suggest choosing Shrink Wrap over Envelopes.


Shrink wrap uses significantly less material than other wrapping products. It is incredibly cost-effective to use and is virtually weightless, reducing shipping rates. An added benefit to this is knowing that your product is seamlessly prevented by external damages and delivered to target audiences by professionals. This saves time and stress, benefiting both the service provider and your business.

How Do I Get My Products Shrink Wrapped?

The best way to find out about shrink wrapping costs and other logistics is to get in touch with a professional shrink wrapping service. At Direct Mail Solutions, we pride ourselves on our range of shrink wrap solutions tailored to the direct mail products you need to be wrapped.

Invoice Mailing: Why You Should Outsource?

invoice mailing

How do you increase your bottom line, while also improving the products and services of your business? While outsourcing is not necessarily the perfect solution for every business, we know all of our clients save time and money by outsourcing their invoice mailing. In this week’s blog, we discuss the benefits of outsourcing your invoice mailing. 

You’re putting it in the hands of specialists 

When you outsource your invoice mailing, you’re giving it to a team that specialises in the task at hand. This means you can trust them to deliver an efficient and high-quality job. 

You can save money  

In most situations, outsourcing your needs to a business that orders in bulk and has a streamlined system and process can save you money. While you might think it can cost more, as earlier mentioned, businesses that specialise in invoice mailing are more likely to deliver you the work in a more efficient manner.  

Eliminate a task from your plate – and focus on what you do best 

By outsourcing a company to take care of your invoice mailing, you can devote your time to the more high-pressing demands of your business. So if you’re feeling overwhelming with tasks, outsourcing is a fantastic way to lessen your load. 

Your employees can focus on other tasks too 

Not only does outsourcing allow you to focus on other tasks, it does the same for your employees, as well.  

Blog: Invoice Mailing: Why You Should Outsource?

At Direct Mail Solutions, we have a range of printing options for your invoice mailing needs. We implement quality assurance and verification measures at every stage, ensuring that all potential errors are identified and any risk to your billing is eliminated.  

6 Tips for Getting Clients to Pay Invoices

Invoice Mailing

As a small business owner, having clients who consistently fail to pay their invoices (on time or at all) is more than just an annoyance, it can seriously affect your business cash flow. This week we look at 6 simple ways you can encourage your client base to pay their invoices on time.

  1. Positive reinforcement

Encourage your customers to make their payments on time by offering same kind of incentive such as a discount. However, it’s important to strike a balance by offering your customer something that seems valuable to them, but doesn’t put you at a loss.

  1. Make it easy

Ask your client what the most convenient time and payment format would be for them. Being flexible and illustrating that you are customer service focused increases the likelihood that your client will make their payment on time.

  1. Offer more than one payment option

Consider being a little more flexible in terms of the payment types you are willing to accept. For example, you might expand into online payment, a format which is extremely convenient for the client and low cost.

  1. Follow up

If you have a client who regularly pays their invoices late, get into the habit of following them up with calls or emails in the days leading up to a due date. Aside from reminding them that there is a payment due (if they are indeed forgetting), they will eventually get tired of your pestering and change their payment habit to get you to stop.

  1. Consider negative reinforcement

For some clients, negative reinforcement such as a penalty or late fee can be an effective way of illustrating that you are not willing to put up with late payments. Just like with positive reinforcement, you want to strike a balance between an amount that is large enough to make your customer reconsider their behaviour, but not so large that they leave you for a competitor.

  1. Clean up your invoice design

Sometimes invoices aren’t paid because clients find it difficult to understand the bill and intend to query it but never get around to doing so. Make your invoices easy to understand by showing your calculations clearly down the page and clearly summarising the final payment amount at the bottom. Make sure your number is prominently displayed so that if customers are still confused, it’s easy to get in contact with you.


Direct Mail Solutions offers an invoice mailing service for Melbourne businesses.