Direct Mail Processors.

Bulk mail involves sending the same piece of mail to a large group of people. In contrast, direct mail involves personalised mail to a segmented group based on specific criteria such as demographics or past purchasing behaviours.

We can handle a variety of items, from invoices and statements to booklets, catalogues, and promotional materials.

Fulfilment refers to the process of preparing and delivering your mail pieces. This can include data collection, creation of assets, insertion, automated folding, and distribution.

Direct mail examples include promotional materials or advertisements sent directly to potential customers or targeted recipients via postal mail or other delivery services, also business documents, such as periodic statements and invoice can be classed as direct mail.

Common materials used in direct mail campaigns include postcards, letters, brochures, catalogs, flyers, and promotional items like magnets or stickers.

Direct mail offers several advantages, such as:

1. Targeted audience: You can customise your mailing list to reach specific demographics or individuals who are likely to be interested in your product or service.
2. Tangible and personalized: Physical mail allows for a personal touch, making recipients feel more valued.
3. High visibility: Unlike digital ads, direct mail has a higher chance of being seen and retained by recipients.
4. Measurable: You can track the success of a direct mail campaign through response rates, conversions, and other metrics.

Yes, direct mail can still be effective in the digital age. In fact, some studies suggest that direct mail can complement digital marketing efforts and enhance overall marketing results. The physical nature of direct mail can create a memorable and personal experience for recipients.

We can work with your existing mailing list or assist with list rental and management as part of our services.

As of my last update in September 2021, the legal considerations for direct mail in Australia included:

1. Privacy Laws: Direct mail campaigns involve the collection and use of personal data, such as names and addresses. In Australia, businesses must comply with the Privacy Act 1988, which includes the Australian Privacy Principles (APPs). The APPs set out guidelines for the handling of personal information, including how it is collected, stored, used, and disclosed.
2. Spam Act 2003: The Spam Act regulates the sending of commercial electronic messages, including emails and SMS messages. While direct mail in the traditional postal format is not covered under this act, electronic direct mail (eDM) sent via email or SMS is subject to these regulations. Businesses must ensure they have the recipient’s consent before sending commercial electronic messages.
3. Do Not Call Register: The Australian Communications and Media Authority (ACMA) maintains a Do Not Call Register, which allows individuals to opt out of receiving unsolicited telemarketing calls. While this register applies to phone calls, businesses should be cautious about making unsolicited phone calls for direct mail purposes.
4. Australian Consumer Law (ACL): The ACL is a part of the Competition and Consumer Act 2010 and sets out consumer protection regulations. Businesses must not engage in misleading or deceptive conduct when advertising products or services through direct mail.
5. Unsolicited Goods and Services Act: This legislation applies to unsolicited goods or services sent to consumers. Businesses are prohibited from sending unsolicited goods or charging for goods that have not been explicitly requested by the recipient.
6. Opt-out Provision: Direct mail should include an opt-out provision, allowing recipients to easily unsubscribe from future mailings if they no longer wish to receive promotional materials.

Please note that laws and regulations can change over time, so it’s essential to verify this information with up-to-date sources or seek legal advice to ensure compliance with current Australian laws governing direct mail. Additionally, any specific industry or sector might have additional regulations that businesses should be aware of when conducting direct mail campaigns.

Our data cleansing service ensures that your customer databases are up-to-date and error-free. This helps increase the effectiveness of your campaign and reduce wastage.

Direct mail often receives higher response rates than digital channels, especially when campaigns are highly targeted and personalised. The ROI will vary depending on various factors, such as the quality of your mailing list and the appeal of your offer.

A: There are several ways to build a mailing list:

1. Collect data from existing customers: Use purchase history or loyalty programs to gather customer information.
2. Online lead generation: Encourage website visitors to sign up for your mailing list through opt-in forms.
3. Trade shows and events: Collect contact information from individuals interested in your products or services at industry events.
4. Partnerships and collaborations: Collaborate with other businesses to share mailing lists and expand your reach.

You can measure the success of your direct mail campaign through various metrics, including response rates, conversion rates, website traffic, and sales attributed to the campaign. Use unique tracking codes, personalized URLs, or phone numbers to track responses specifically from your mailings.

We offer optional design services to help make your mail pieces stand out and connect with your audience.

A successful direct mail design should include the following key elements:

1. Attention-grabbing headline: Use a compelling and concise headline to capture the recipient’s attention immediately.
2. Clear and concise message: Communicate your offer or message concisely and avoid overwhelming recipients with too much information.
3. Eye-catching visuals: Incorporate high-quality images, graphics, or illustrations that relate to your message and capture interest.
4. Strong call-to-action (CTA): Encourage recipients to take action with a clear and persuasive CTA, such as “Call Now” or “Visit Our Website.”
5. Contact information: Ensure your business’s contact details are prominently displayed for easy communication.
6. Branding: Maintain consistency with your brand colors, fonts, and logo to reinforce brand recognition.

While it’s possible to design direct mail materials on your own, hiring a professional designer can significantly improve the visual appeal and effectiveness of your campaign. Professional designers have the expertise to create visually compelling designs that align with your branding and marketing goals.

To ensure your direct mail design aligns with your brand identity:

1. Use consistent colors and fonts: Stick to your brand’s color palette and fonts throughout the design.
2. Incorporate your logo: Place your logo prominently to reinforce brand recognition.
3. Follow brand guidelines: Adhere to your brand guidelines to maintain a consistent look and feel across all marketing materials.
4. Reflect your brand’s tone: Make sure the language and tone of the content match your brand’s personality and values.

The best format for a direct mail piece depends on your campaign’s goals and budget. Common formats include postcards, letters, brochures, catalogs, and self-mailers. Postcards are cost-effective and easy to read, while brochures offer more space for detailed information. Consider your message and audience when selecting the format.

To make your direct mail design stand out in the mailbox:

1. Use creative packaging: Consider unique envelopes or mailers that pique recipients’ curiosity.
2. Personalization: Address recipients by name and consider tailoring the content to their interests.
3. Add texture or special finishes: Consider using embossing, foiling, or other special finishes to create a tactile experience.

Yes, we provide both domestic and international mailing services, ensuring your message reaches your audience no matter where they are.

Yes, and by using a trackable shipping method, you can monitor the delivery status and know when your mailings have been delivered.

Yes, direct mail is suitable for both B2B and B2C marketing. You can customize your mailing lists and content to target businesses or individual consumers, depending on your marketing objectives.

We manage returns effectively, reducing wasted resources and providing valuable insights for future campaigns.

Yes, you can send direct mail internationally from Australia using our international shipping service. However, keep in mind that international mailings may have additional costs, longer delivery times, and potential customs considerations.